Rules for Opening a Support Ticket!
If you are having a problem with your product, technical issues with saving, or console trouble, please create a ticket here and we will get back to you shortly, or browse through other known/solved issues.

PLEASE NOTE: This KB is ONLY for SLaVE - requests for other games or engine help will be removed.

User avatar
Site Admin
Posts: 747
Joined: Fri Jun 08, 2012 11:22 am
Gender: Female

Rules for Opening a Support Ticket!

by Coraline » Sun Jun 28, 2015 4:06 am

There are a few rules to opening up one of these, and I'll briefly touch basis on that.

1) You *MUST* attach a prefix to your post explaining the issue. The following are available:

Then, when one of the support team reviews it, your Topic Title will change to inform that the issue is being dealt with. A successful issue results in a "Checkmark Icon" and a closed ticket upon successful closing.

Please, look through existing tickets and make sure your issue has not been brought up before.

Isotope SoftWorks
\(סּںסּَ` )/ۜ

Who is online

Users browsing this forum: No registered users and 1 guest

It is currently Tue Sep 18, 2018 6:59 pm